Privacy Policy

Last updated: September 18, 2026

1. General Terms

At SpinFormula we collect personal data to create and maintain your account, process payments, and keep play safe and fair. When you register we gather basic account details such as your full name, date of birth, email address, phone number and residential address. We need your date of birth to confirm you are over the minimum legal gambling age. You provide a username, password and communication preferences so we can personalise your experience and send account alerts and security notices. Payment and financial data are collected when you make deposits or withdrawals. Our minimum deposit is £10 and our minimum withdrawal is £10. Supported payment methods include Visa, Mastercard, Skrill, Neteller, Apple Pay, Google Pay, Revolut, Bitcoin, Ethereum, Litecoin and USDT. For deposits and withdrawals we capture transaction amounts, payment method details and the data required to complete and verify transactions. For crypto payments we record wallet identifiers and transaction hashes where necessary to trace transfers and prevent fraud. To operate our platform and improve the mobile experience we collect device and usage information. This includes device identifiers, operating system, app version when you use our dedicated app, IP addresses and play history across our library of 8000 games. We log session data, game choices, bet sizes and outcomes to maintain accurate game records and to help detect suspicious patterns. Location data may be collected only as necessary to verify your eligibility to play under applicable laws. We also process identity verification and KYC documentation where required by law. This can include scans or photos of identity documents, proof of address and sources of funds information. KYC ensures we meet our obligations under anti-money laundering and gaming regulations and protects your account from misuse. We never ask for more documentation than required and handle all documents securely.

2. Eligibility

We use personal data to deliver the services you expect from SpinFormula and to keep play simple, low pressure and fun for casual weekend players. Account and identity data are used to open and manage your account, confirm eligibility, and verify age. Payment data is used to process deposits and withdrawals quickly - our withdrawal processing window is 0-24h - and to prevent unauthorised transactions. Behavioural and game-play data support responsible service features, fraud prevention, analytics and product improvement. We analyse anonymised and aggregated play data to improve our app and mobile experience, tune performance and recommend games from our catalogue of 8000 titles. If you opt in to marketing, we use your contact details to send offers and product news; you can withdraw consent at any time. We will share data only where necessary to provide services or meet legal obligations. Service providers acting on our behalf may receive the personal data they need to perform their function - for example payment processors, identity verification suppliers, hosting providers, security specialists and game content partners. These partners are contractually bound to protect your information and may only use it to perform services for SpinFormula. We may disclose personal data to regulators or law enforcement if required by law or to comply with an official request from the Anjouan Gaming Authority or other competent authorities. When you use third-party payment methods or crypto networks, your payment partner or the blockchain may process transaction data independently. We do not sell your personal data for marketing purposes.

3. Account Security

Under GDPR and similar laws you have a set of rights over your personal data. You can request access to the personal data we hold about you and ask us to correct inaccurate information. Where applicable you may request erasure, restriction of processing, or that we transmit your data to another provider in a portable format. You can also object to specific types of processing such as direct marketing communications. To exercise your rights, sign into your account and use the privacy or account settings where available, or contact SpinFormula support through the channels listed in your account area. We verify identity before fulfilling requests to protect your privacy and to prevent unauthorised access. We will respond promptly and within legal timeframes; some requests may require additional time if complex or if they involve multiple systems. We apply robust security measures to protect your data. These include industry-standard encryption in transit and at rest, strict access controls, regular security testing and monitoring, and secure data storage. Our dedicated app includes additional safeguards such as app-specific session controls and device binding to reduce the risk of account takeover. Staff access to personal data is limited on a need-to-know basis and subject to confidentiality obligations. Data retention is based on regulatory requirements and business needs. We keep account and transactional data for as long as necessary to meet legal obligations, resolve disputes, prevent fraud and provide the service. When data is no longer needed we securely delete or anonymise it. If you close your account we retain the minimum information required by law and to protect against fraud, while offering options for account reactivation where appropriate.

4. Responsible Gaming

5. Bonus Terms